Here you will find information about privacy and the corresponding legal framework. In case of doubt, the original German version shall take precedence in legal matters.
Privacy Policy
This privacy policy informs you about the type, scope, and purpose of processing personal data (hereinafter “data”) within our online offering and the associated websites, functions, and content as well as external online presences. The responsible handling of data has always been important to us. We continuously make adjustments to better protect our customers’ personal data. Protecting your personal data is of great importance to us.
What data we collect
General personal data
We process your general personal data. Personal data is any information relating to an identifiable natural person. A natural person is identifiable if conclusions about the identity of the person can be drawn from the information available. Example: Your name, IP address, and home address constitute personal data.
Data you provide
You often provide us with your personal data yourself. Whenever you enter your personal data and transmit it to us, it is considered provided to us. Transmitting data to us is generally voluntary, but is sometimes strictly necessary in order to use our services. Example: You enter your data in a contact form or subscribe to a newsletter.
Data we collect
When you use our services, we sometimes collect your data without your active participation. This data generally relates to your device and to usage behavior. Example: We collect data about the operating system of the device with which you accessed our website.
Data disclosure
We disclose your personal data to companies that can decide for themselves how they use the data. This usually occurs because it is required to comply with legal regulations, when an outstanding claim is transferred to a collection agency, or to detect fraudulent activities. Example: A legal provision requires us to disclose your data to an authority.
Which services we use
Software for sending newsletters with servers located in Switzerland.
Privacy Policy
1. What do we do?
The company operates the website visible in the browser’s address bar (hereinafter referred to as “we”). On this website you can learn about our organization, use our online services, and contact us.
Protecting your personal data is of great importance to us. In this privacy policy, we inform you transparently and understandably about which data we collect through our website and how we handle it.
2. What do we inform about?
Which data is collected on this website;
Under what conditions we process your data and for what purpose;
How long we retain your data;
When disclosure to third parties is permissible;
How we process your data (“individual data processing operations”);
When and how you can object to data processing;
What rights you have and how you can exercise them.
3. Definitions
3.1 What is personal data?
Personal data (also referred to below as “PD”) is any information relating to an identified or identifiable natural person. This includes, for example, name, address, date of birth, email address, or telephone number. Data about personal preferences such as hobbies or memberships also count as personal data.
3.2 What are special categories of personal data?
Data about religious, ideological, political, or trade union views or activities; data concerning health and, where applicable, information on administrative or criminal prosecutions and sanctions as well as data on measures of social assistance are considered special categories of personal data. Where necessary and appropriate, we may request and process special categories of personal data. In such cases, their processing is subject to stricter confidentiality.
3.3 What is the processing of personal data?
Processing is any handling of personal data, regardless of the means and procedures used, in particular obtaining, storing, retaining, using, altering, disclosing, archiving, deleting, or destroying data.
3.4 What is the disclosure of personal data?
This is the transmission or making available of personal data, e.g., publishing or revealing it to a third party.
4. How can you contact us?
If you have questions or concerns about how we protect your data, you can contact us at any time by email (details can be found in the legal notice/Impressum). The controller responsible for data processing carried out via this website is listed in the legal notice/Impressum.
5. Does our privacy policy always remain the same?
We may amend this privacy policy at any time. Changes will be published on this website; you will not be informed separately.
6. General principles
6.1 What data do we collect from you and from whom do we receive this data?
Primarily, we process personal data that you transmit to us or that we collect when operating our website. Under certain circumstances, we also receive personal data about you from third parties. These can be the following categories:
6.2 Under what conditions do we process your data?
We process your data in good faith and in accordance with the purposes set out in this privacy policy. We ensure transparent and proportionate processing.
If, in exceptional cases, we are unable to comply with these principles, the data processing may still be lawful because a legal basis exists. In particular, the following may constitute such a basis:
6.3 How can you withdraw your consent?
If you have given us consent to process your personal data for specific purposes, we process your data within the scope of this consent, unless we have another legal basis.
You can withdraw your consent at any time by sending an email to the address provided in the legal notice/Impressum. Data processing already carried out is not affected by this.
6.4 In which cases can we disclose your data to third parties?
Principle
We may rely on third parties or affiliated companies and commission them to process your data. We contractually ensure that third parties and affiliated companies comply with data protection requirements. In certain cases, we are also obliged to disclose your data to authorities. We only disclose your personal data if:
Transfer abroad
In the context of commissioned processing, your personal data may be transferred to companies abroad. These companies are obligated to data protection to the same extent as we are. Transfers may take place worldwide.
If the level of data protection does not correspond to that of the EEA, we conduct a prior risk assessment and contractually ensure that the same protection as in the EEA is guaranteed (e.g., by means of the new EU Commission Standard Contractual Clauses or other legally prescribed measures). If our risk assessment is negative, we take additional technical measures to protect your data. You can access the EU Commission’s Standard Contractual Clauses here.
6.5 How long do we retain your data?
We store personal data only as long as necessary to fulfill the specific purposes for which the data was collected.
Data that we store when you visit our website is retained for twelve months. An exception applies to analytics and tracking data, which may be retained for a longer period.
We retain contractual data for longer because we are required to do so by law. In particular, we must retain business correspondence, concluded contracts, and booking receipts for up to 10 years. If we no longer need such data from you to perform the services, the data will be restricted and used only for accounting and tax purposes.
6.6 How do we protect your data?
We will keep your data secure and take all reasonable measures to protect your data from loss, access, misuse, or alteration.
Our contractors and employees who have access to your data are obliged to comply with data protection regulations. In some cases, it will be necessary for us to pass on your requests to affiliated companies. In such cases, your data will also be treated confidentially.
Within our website, we use the SSL (Secure Socket Layer) protocol in conjunction with the highest level of encryption supported by your browser.
6.8 What rights do you have?
c. Right of access
You may request information at any time about the data we store about you. Please send your request for access together with proof of identity to the email address available in the legal notice/Impressum.
You also have the right to receive your data in a commonly used file format if we process your data by automated means and if
you have given your consent to the processing of this data; or
you disclosed the data in connection with the conclusion or performance of a contract.
We may restrict or refuse access or data release if this conflicts with our legal obligations, our own or public legitimate interests, or the interests of a third party.
The processing of your request is subject to the statutory processing period of 30 days. However, we may extend this period due to high request volumes, legal or technical reasons, or because we need more information from you. You will be informed of the extension in good time, at least in text form.
d. Erasure and rectification
You may request the erasure or rectification of your data at any time. We may reject the request if statutory provisions require us to retain the data longer or unchanged, or if another legal basis conflicts with your request.
Please note that exercising your rights may, under certain circumstances, conflict with contractual agreements and have corresponding effects on contract performance (e.g., early termination of the contract or cost implications).
e. Legal recourse
If you are affected by the processing of personal data, you have the right to enforce your rights in court or to file a complaint with the competent supervisory authority. The competent supervisory authority in Switzerland is the Federal Data Protection and Information Commissioner: http://www.edoeb.admin.ch.
7. Individual data processing operations
7.1 Provision of the website and creation of log files
What information do we receive and how do we use it?
By visiting this website, certain data is automatically stored on our servers or on servers of services and products that we procure and/or have installed, for the purposes of system administration, statistical analysis, security, or tracking. This includes:
Why are we allowed to process this data?
This data cannot be assigned to a specific person, and it is not merged with other data sources. Log files are stored to guarantee the functionality of the website and to ensure the security of our IT systems. This constitutes our legitimate interest.
How can you prevent data collection?
The data is stored only as long as necessary to fulfill the purpose of its collection. Accordingly, the data is deleted after the end of each session. Storing log files is strictly necessary for the operation of the website; you therefore have no possibility to object.
7.2 Web beacons (tracking pixels)
How do web beacons work?
We may use tracking pixels (web beacons) on our website. Tracking pixels — including those from third parties whose services we use — are small, usually invisible images that are automatically retrieved when you visit our website. The same information as in server log files can be collected using tracking pixels. We use them for the same purposes as log files — you cannot prevent this data collection.
7.3 Profiling/analytics
Some of your personal data is processed automatically in order to evaluate certain personal aspects.
We use such evaluations in particular to provide you with targeted information and advice about certain services or products of ours. For this purpose, we use analytics tools that enable us to communicate according to your needs and to take appropriate advertising measures, including market and opinion research.
7.4 Contact
Email
What information do we receive and how do we use it?
You have the option to contact us by email. If you contact us by email, the following data will be processed:
Why are we allowed to process this data?
Your information is stored for the purpose of processing the inquiry and in case of follow-up questions. The legal basis consists of pre-contractual measures and/or our legitimate interests in handling the inquiry.
Security notice
Please note that emails can be read or altered without authorization and without being noticed during transmission. Emails may be rejected by the spam filter if they are identified as spam due to certain characteristics.
7.5 Performance and reach measurement
How does performance and reach measurement work?
Our notifications and communications may contain web links or tracking pixels that record whether an individual message has been opened and which web links were clicked. Such web links and tracking pixels may also record the use of notifications and communications on a personal basis.
Why are we allowed to process this data?
We require this statistical usage recording for performance and reach measurement in order to offer notifications and communications in an effective and user-friendly manner according to the needs and reading habits of recipients, and on a permanent, secure, and reliable basis.
7.6 Cookies
How do cookies work?
Our website uses cookies. We only use a native PHP applications session cookie. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.
Cookies are data records that are stored on your device’s operating system with the help of the browser when you access our website. Cookies do not damage your computer and do not contain viruses.
What information do we receive and how do we use it?
Most of the cookies we would use are so-called “session cookies”. They are automatically deleted after your visit ends. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser when you next visit. This allows us to store certain settings (such as language settings or location information) so that you do not have to re-enter them when you revisit the website.
Why are we allowed to use cookies?
We would use cookies to make our website more user-friendly, effective, and secure. The use of cookies and the associated processing of your data would be based on our legitimate interests in the aforementioned purposes.
How can you prevent data collection via cookies?
Cookies are stored on your computer. You therefore have full control over the use of cookies. You can delete them completely or disable or restrict their transmission by changing the settings in your browser. If cookies are disabled for our website, some functions of the website may no longer be fully usable.